Legal
Privacy Policy
This policy describes how Craft BYOB Bundle Builder collects, uses, shares, and retains information when merchants use Craft BYOB Bundle Builder on Shopify.
Last updated: February 21, 2026
1. Who We Are
Craft BYOB Bundle Builder provides Craft BYOB Bundle Builder, a Shopify app that helps merchants build configurable bundle and product-builder experiences.
Contact: craftdevassist@gmail.com | Website: craft-builder.tech
2. Scope of This Policy
This policy applies to information processed through the App and related support operations. It applies to:
- Shopify merchants who install and use the App.
- Limited customer-related information processed on behalf of merchants.
3. Information We Collect
| Category | Examples | Why We Process It |
|---|---|---|
| Merchant account and shop data | Shop domain, session data, app installation state, plan and subscription data | App authentication, billing, and account management |
| Store configuration data | Builder rules, bundle settings, design/customization settings | Provide core builder functionality and storefront behavior |
| Catalog and discount related data | Products, variants, discounts, cart transform related data | Create and run merchant-defined bundle logic |
| Order related data | Order events and limited order fields needed for analytics, performance, and troubleshooting | Operational analytics and merchant reporting |
| Support and communications data | Email address, support message content, ticket metadata, logs | Respond to merchant inquiries and resolve issues |
| Technical and security data | Server logs, IP address, request metadata, error traces | Security, abuse prevention, monitoring, and debugging |
4. Data Sources
- Directly from merchants when configuring and using the App.
- From Shopify APIs and webhooks authorized by the merchant.
- From merchant communications with support.
5. How We Use Information
- Operate, maintain, and improve the App.
- Authenticate merchants and secure app access.
- Provide billing and subscription features.
- Deliver support and app-related notifications.
- Comply with legal obligations and Shopify requirements.
6. Legal Bases (Where Applicable)
Depending on jurisdiction, we process data based on: performance of a contract, legitimate interests (such as security and product improvement), legal obligations, and consent where required.
7. Sharing and Disclosure
We do not sell personal information. We may disclose data to:
- Shopify as required to provide app functionality.
- Service providers (hosting, monitoring, communications) under confidentiality obligations.
- Authorities when required by law or valid legal process.
- A successor entity in a merger, acquisition, or asset transfer.
8. International Transfers
Data may be processed in countries other than the merchant's or customer's country. Where required, we use appropriate safeguards for cross-border transfers.
9. Data Retention
We retain information only as long as needed for business operations, legal compliance, dispute resolution, and enforcement of agreements.
When a shop uninstall or redaction event is received, we process data deletion according to Shopify's compliance requirements and our internal retention standards.
10. Data Subject Requests and Shopify Compliance
We support Shopify privacy compliance processes, including data request and redaction webhooks. Merchants and individuals may contact us at craftdevassist@gmail.com for privacy related requests.
11. Security
We implement reasonable administrative, technical, and organizational controls to protect data. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.
12. Children's Data
The App is intended for business use and is not directed to children.
13. Changes to This Policy
We may update this policy periodically. Material changes will be posted on this page with an updated revision date.
14. Contact
For privacy inquiries, contact craftdevassist@gmail.com.
This privacy policy is provided for operational transparency and does not constitute legal advice.